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In-house Human Resources

Having an in-house human resources department is very beneficial and plays a huge role at any successful company. From hiring, to training, to benefits, to time and attendance, HR professionals wear many hats and overlook a number of very important services. It’s understandable that not every corporation is able to have this, but the HR department should at least be easily accessible to employees.

Here at MultiView, we don’t have to worry about that because our department is in house and ready to help. The HR team is very involved and at the top of their game providing way more than just regular HR services.

MultView’s HR department strives to communicate clearly with the staff by sending an internal newsletter to all employees detailing what changes are being made around the company. This keeps everyone on the same page and cuts any confusion. The HR team is very transparent and this keeps morale at our workplace high. The team uses the newsletter to also alert employees about upcoming events the office will be hosting.

One of the initiatives the MultiView HR department has implemented is the new Lunch & Learn program. These involve free lunches for all who attend as well as more information about anything from 401Ks to local fitness gyms. Employees really enjoy these and can bring any questions they have to get answered. HR can get complicated, so it’s really nice to have this opportunity for any issues to get ironed out. Some of these Lunch & Learns even include physical activities such as free yoga sessions.

Having our HR department at our finger tips prevents any issues from lingering around for too long. Because HR is in house, it is very easy to get any questions or concerns employees may have answered in a timely manner. It only takes a quick email, phone call or visit to our HR team to get situated.

HR has gone above and beyond to ensure that MultiView employees have everything they need in order to have an easier time at work.

The advantages of a positive attitude & strong work ethic

“Your attitude determines your altitude.” It’s a phrase commonly used to lift perspective and encourage productivity. Although it may come off as cliché, there is merit in the cleverly worded couch.

Everyone is looking for a way to better themselves.  Many would rather take a shortcut in order to achieve success, but it is often those who consistently work harder and smarter than their colleagues who end up having the brighter career.  This article should help outline the importance of how a positive attitude and determined work ethic can make all the difference in performance.


A new study reveals that integrity and attitude are two of the most important deciding factors. The CEO of Express Employment Professionals puts it this way, “Even the best education is no substitute for a good attitude. Of course, education is important, but while employers can teach their employees new skills, it’s much more difficult to teach things like integrity, work ethic or attitude.”

Employers want people who can get the job done, of course, but they also want to be able to effectively work along side their employees on a daily basis.

Workplace atmosphere:

A positive attitude within a workplace will help boost employee morale and productivity. On the contrary, a sense of negativity around an office can often suspend momentum and pit employees against one another. The better the attitude, the better the performance. A positive attitude also fosters creativity. When employees feel empowered and are uplifted by one another, they are more likely to produce creative solutions that contribute to company growth.


Optimists and hard workers operate differently than most. They aren’t afraid to fail and they are resilient when confronted with a challenge. This is the kind of outlook employees are looking for. They know employees with a positive attitude will in most cases have improved health and lower stress levels which leads to an increase in productivity.

As you can see, the advantages of having a positive outlook and solid work ethic far outweigh the disadvantages. Productivity, creativeness, competition and atmosphere are all aspects of a business that can be negatively affected if the wrong attitude is prevalent throughout the workplace. Those looking for a new place of employment would be wise to take these factors into consideration when making a career decision.


Guest blogger, Amanda Kaiser: How is your mindset affecting your career?

Groggy and struggling to wake up in the morning, have you ever had someone say to you “somebody woke up on the wrong side of bed”? Whether well-meaning or snarky, that phrase does nothing to change your outlook on the day. But it does have the ring of truth to it. How much does our attitude or mindset shape our day?


In the new field of positive psychology, social scientists are finding out just how powerful mindset is. They are proving that mindset plays key roles in things like happiness, healthy relationships and success. If you are interested in the details of these findings check out this documentary on happiness or Carol Dweck’s life-changing book on mindset.


Mindset has a profound impact on our career and organizational success as well.  From problem solving to dancing with fear to generating the grit to persevere, mindset plays a key role in each.




Much of what we all do in our professional lives is problem solving. In fact, Columbia University decision researcher, Sheena Lyengar estimates that each one of us makes approximately 35 professional decisions every workday. We solve big problems and small problems; we make small decisions and every so often, large risky decisions. Some of our business problems seem so large, so risky that they get us stuck. They are seemingly unsolvable.


What if we changed our mindset? Instead of struggling with a problem we reframe the work we are doing and instead – solve a puzzle. Zig Ziglar talked about this concept another way; have empathy not sympathy. When you have sympathy you feel the problem and you become the problem when you have empathy you can stay outside the problem and solve the problem. He uses this example. You are on a cruise and you see a seasick person at the rail, if you have sympathy you will join them at the rail. If you have empathy you will go find them some motion sickness pills. When you are struggling with a problem you can become part of the problem. When you are solving a puzzle you can be objective and find solutions.




Michael Hyatt has an interesting take on fear and public speaking. In this podcast he talks about how he changed his mindset. When he gets up on stage for a keynote presentation he notices the butterflies, clammy hands and overall feeling of nervousness but instead of calling it stage freight he think of it as his body’s way of preparing him to perform at his very best.  I love this!


There’s a growing body of work around the importance of learning to dance with fear and in some cases walk toward fear. Seth Godin’s lizard brain, Steven Pressfield’s the resistance and Julien Smith’s the flinch (free ebook) all hit hard on the idea that fear may be holding you and your organization back from greatness. Learning to dance with fear, not hiding from it, is the path to success.




Grit is key to personal and organizational success. Grit is the persistence to take on a hard project or long-term goal and see it through to the end. Dr. Heidi Grant Halverson says that grit is one of the 9 things that successful leaders have. Every professional can become grittier; it is just a manner of knowledge and mindset.


We love the get rich quick and instantly famous stories but almost all of the time success was years, sometimes decades, in the making. The owners of Stonyfield Farms persisted for 9 years before turning a profit. Zig Ziglar claims he gave 3,000 speeches before he got paid for one and Seth Godin talks about getting 900 rejection letters. Think about the grit and mindset these now successful folks possess to persevere in the face of so much rejection.


When revenues are down, when members are not joining and customers are not buying work on strengthening your business for sure. And also work on changing your mindset.


Author of this post: Amanda Kaiser, modern marketing expert, is fascinated by the recent findings in positive psychology and brain research and the impact they can have on life and business. Find more posts like this at SmoothThePath.net and follow her on Twitter @SmoothThePath

Management Lessons From Rory McIlroy

Often times lessons in life, business, and management are found the sports Americans love to watch.  Quotes from greats like Michael Jordan and Wayne Gretzky are found on motivational posters and social media memes across the web.  Quotes about missing all the shots you don’t take, and an inability to accept not trying.  These type of quotes are great for your locker room, or the sports bar, but can they apply to management?  It’s hard to say.

This past weekend in Hoylake, England a young golfer won the oldest trophy in the sport, the Claret Jug.  Impressively, Rory McIlroy maintained the lead for all four rounds of the tournament, making him one of only seven golfers in the 154 year old competition to claim a wire to wire victory.

During an interview after his win, Rory was asked about the two secret words he was using as his motivation and to keep him focused for success.  These secret words are “process” and “spot”. Here is the quote.

“It’s going to be a big letdown for everyone. It was ‘process’ and ‘spot.’ That was it.”

“With my long shots, I just wanted to stick to my process and stick to making good decisions, making good swings,” he said. “The process of making a good swing, if I had any sort of little swing thoughts, just keeping that so I wasn’t thinking about the end result, basically.”

The “spot” was about his putting.

“I was just picking a spot on the green and trying to roll it over my spot,” he said. “I wasn’t thinking about holing it. I wasn’t thinking about what it would mean or how many further clear it would get me. I just wanted to roll that ball over that spot. If that went in, then great. If it didn’t, then I’d try it the next hole.”

This strategy paid off for Rory.  His strategy testifies to the importance sticking to the basics.  The panel of media representatives were surely expecting something more, something deep, maybe even philosophical. Instead they got the right answer.  Stick to the process, and roll it over his spot.

There it is.  A sports quote that applies to business.  A sports quote that transcends departments. Sales, Operations, IT, Accounting, and the C-suite alike can all take a queue from this mantra. Stick to the process.  Every successful business has a plan.  The plan consists of directives that are organized and when executed produce wins.  A sales organization may have appointment requirements, phone call expectations, or net new meeting demands.  An operations department has facility standards that require a plan, quality control requires a process, or HR systems that need a set method.

The “spot” may be a monthly quota, and the “process” may be the calls, appointments, and protocol that gets business done and helps reach that quota. At the end of the quarter, or end of the year business goals are hit and victories are achieved when the process is adhered to. Be locked in to the process.  Believe in the process.  There is victory through the process.

Rory McIlroy saw his spots on the greens this past weekend, to the tune of 20 birdies and 2 eagles at The Open.  He kept his focus not on the Claret Jug for four days and 72 holes of golf, but rather on the process it took to win it.  And he won. Thanks for the lesson Rory, and congratulations.


Pioneer in the Workplace: Imagine a Million-Dollar Idea

Mashable recently published the article, What Are Effective Methods for Brainstorming a Million-Dollar Idea? In it, points such as going meta, combining concepts, being sensitive to pain, bringing tools to an existing problem, and adapting to changing conditions can all be found in the entrepreneurial spirit of the MultiView employee. Read the rest of the article here.



Imagination Day1 MultiView is unlike many other companies because of the open door policy that allows all seniority levels and departments to have a say in what direction the company is going—all get to voice an opinion. What is the forum for this? Imagination Day.


“Imagination Day is an opportunity for you to express your ideas on new and innovative opportunities for the company, whether that’s a new product, a new twist on an existing product, an improvement to a process. It can be outside the scope of … day-to-day work.” Essentially it is a way to impact the future of MultiView while also competing for the best idea.


All ideas are presented in front of a panel that includes CEO, Scott Bedford and President, Dan Maitland. Factors for consideration are “revenue potential, costs, probability for success, risk factors, and compatibility with MultiView’s core competencies.”


MultiView also revs the competitive spirit of its employees by incentivizing with more than just bragging rights. First, second and third places all receive various monetary rewards for hard work.


Last year, a team by the name of Auctus Maximus took home the grand prize out of 11 participating teams. Auctus Maximus was able to combine two concepts to “create low cost industry portal driven by exclusive content that highlights other MultiView product lines while introducing new ad inventory. The portals practically create and maintain themselves.”

Photo Courtesy of Melissa Atchley

Photo Courtesy of Melissa Atchley


Second and third place were secured by teams MultiView Machine and Digital League of Their Own.


What is the million-dollar idea for this year’s Imagination Day?

See Previous M Blogs Posts


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